EXCHANGES DEFECTIVE PRODUCT:
- If the product you have received has a defect, please send us a photo of that product indicating the defect to "firstname.lastname@example.org" and we will send you a new one immediately to replace it, WITHOUT ANY COST TO THE CUSTOMER.
CHANGE OF SIZE:
-The process of changing the size of one or several products is as follows:
1º You will need to send an email to email@example.com with the model name and correct size you need and we will verify if we have it in stock. You will then have to send the merchandise to: (SHIPPING PAID BY THE CUSTOMER).
* Ho Soccer International - Avenida de Benidorm 13-17 Local 7G - 03550 San Juan Alicante (Alicante-España) +34 966 38 99 44
2º Once we receive the product and check that everything is correct, we will send the model with the correct size (SHIPPING FREE FOR THE CUSTOMER).
* If the requested glove is customized, we will not accept returns or size exchange. If you have questions about your size, consult our agents through our web chat, Whatsapp, email firstname.lastname@example.org or by phone +34 966 389 944..
-For merchandise returns that do not have defects or are not a change of size the cost of shipping the product to Ho Soccer will be paid by the customer.
You will need to ship the merchandise being return to:
* Ho Soccer International - Avenida de Benidorm 13-13 Local 7G - 03550 San Juan Alicante (Alicante-España) +34 966 38 99 44
Once we receive the merchandise, its state will be verified and we will issue a full refund.