Privacy Policy
The purpose of this policy is to inform individuals about the various treatments carried out by this organization through the website that may involve their personal data in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, and Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights.
1. IDENTIFICATION AND CONTACT DATA OF THE CONTROLLER
HO SOCCER INTERNATIONAL SL, located at AVDA. BENIDORM Nº 13-17 LOCAL 7G (EDIFICIO SAN JUAN) (03550 SANT JOAN D' ALACANT) ALICANTE, with NIF B53815866, contact phone 966389944, and email contact@hossocer.com.
2. PURPOSES OF THE PROCESSING OF YOUR PERSONAL DATA
□ USERS/VISITORS OF THE CONTROLLER'S WEBSITE
We will process the personal data provided to:
● Address requests, complaints, and incidents transmitted through our contact channels on the website.
● Understand the behavior of the visitor within the website to detect possible cyber-attacks.
● Comply with the legal obligations directly applicable to us that regulate our activity.
● Protect and exercise our rights or respond to claims of any kind.
● If applicable, send commercial communications related to the goods or services that make up our activity and/or news or newsletters related to our sector. Your refusal to grant us authorization will imply the impossibility of sending you information by the entity.
● If applicable, manage your participation in contests and promotions organized by the entity. Your refusal to grant us authorization will imply the impossibility of participating.
● If applicable, send satisfaction and/or quality surveys. Your refusal to grant us authorization will imply the impossibility of evaluating the service provided.
● Manage your registration on the entity's web platform and generate a username and password. Your refusal to grant us authorization will imply the impossibility of registering on the platform.
□ CUSTOMERS
In addition to the purposes indicated in the "users/visitors of the website" section, we will process your personal data provided to:
● Manage the business relationship.
● Manage the provision of contracted services.
● Management related to the shipping and receipt of the purchased product.
● Perform administrative, accounting, and tax management.
3. LEGAL BASIS OF THE PROCESSING
□ USERS/VISITORS OF THE CONTROLLER'S WEBSITE
● In the consent you have given us to process your data for the indicated purposes. Refusal to provide your personal data will result in the impossibility of processing your data for the mentioned purposes.
● To comply with the legal obligations that apply to us. In this case, the interested party cannot refuse the processing of personal data.
● In our legitimate interest in protecting our image, business, and trajectory by preventing attacks on our website. In this case, the interested party cannot refuse the processing of personal data, although they may exercise, if applicable, the rights recognized in the "rights" section of this policy.
□ CUSTOMERS
● Execution of a contract of which the interested party is a part or application of pre-contractual measures. Refusal to provide your personal data will result in the impossibility of processing your data for the mentioned purposes.
● In the consent you have given us to process your data for purposes other than the development or execution of the existing contract. Refusal to provide your personal data will result in the impossibility of processing your data for the mentioned purposes.
● To comply with the legal obligations that apply to us. In this case, the interested party cannot refuse the processing of personal data.
● In our legitimate interest in protecting our image, business, and trajectory by preventing attacks on our website. In this case, the interested party cannot refuse the processing of personal data, although they may exercise, if applicable, the rights recognized in the "rights" section of this policy.
4. WEBSITE ADD-ONS AND TOOLS
● WhatsApp Pop-up
The website has a WhatsApp channel to allow communication with customer service. However, you should be aware that our provider applies its own privacy policy, so we recommend reviewing its settings in the service and carefully reading the privacy policy. You can access it by clicking here.
● Chat bot
The website has a chat bot channel to communicate with customer service. To start the conversation, we will need you to grant us your consent beforehand. However, you should be aware that our provider applies its own privacy policy, so we recommend reviewing its settings in the service and carefully reading the privacy policy. You can access it by clicking here.
● YouTube
Our website uses plugins from the YouTube platform with technology provided by Google. YouTube will only associate your browsing behavior with your personal profile if you are logged into your account. You can prevent this by logging out.
We recommend that you read our provider's privacy policy carefully beforehand by clicking here.
Our website uses plugins of the Google platform and Google ADS with technology provided by Google. It will only associate your browsing behavior with your personal profile if you are logged in to your account. You can prevent this by logging out.
We recommend that you carefully read the privacy policy of our provider beforehand by clicking here https://policies.google.com/technologies/partner-sites
● Redsys
As part of our services, we use the Redsys payment gateway to process financial transactions and ensure that your payments are made securely and efficiently. We recommend that you review Redsys's privacy policy in advance to understand how they handle your personal information by clicking here.
5. DATA RETENTION PERIODS OR CRITERIA
The personal data provided will be kept for the time necessary to fulfill the purposes for which they were initially collected.
Once the data is no longer necessary for the processing in question, it will be duly blocked so that, if applicable, it can be made available to the competent Public Administrations and Bodies, Judges and Courts, or the Public Prosecutor's Office, for the period of prescription of the actions that may arise from the relationship maintained with the client and/or the legally established retention periods.
Data blocking period:
● CIVIL CODE: Between 1 and 5 years depending on the case, in accordance with the provisions of articles 1964.2 and 1968.2 of the mentioned legal body.
● COMMERCIAL CODE: For 6 years, in accordance with the provisions of article 30 of the mentioned legal body. It applies to commercial information related to (issued and received invoices, tickets, rectifying invoices, bank documents, etc.).
● GENERAL TAX LAW: For 4 years, in accordance with the provisions of articles 66 to 70 of the mentioned legal body. It applies to information related to tax obligations.
6. AUTOMATED DECISIONS AND PROFILING
The website does not make automated decisions or create profiles.
7. RECIPIENTS
During the period of the processing of your personal data, the organization may transfer your data to the following recipients:
● Judges and Courts.
● State Security Forces and Corps.
● Other competent authorities or public bodies when the controller is legally obliged to provide personal data.
● If applicable, to those Data Processors who provide us with services.
● Banks and Financial Institutions.
● Courier companies for the dispatch of the purchased product.
8. INTERNATIONAL DATA TRANSFERS
The organization does not make any international data transfers. In the event that it becomes necessary to make international data transfers later on, the degree of protection of the destination country will be verified, and the guarantees required by the regulations will be adopted.
9. SOCIAL MEDIA
In order to involve you in our activity and keep you informed of our news, we inform you that HO SOCCER INTERNATIONAL SL has created a profile on Social Media.
All users have the opportunity to join our social networks or groups. However, you should be aware that unless we request your data directly (for example, through marketing actions, contests, promotions, or any other valid form), your data will belong to the corresponding Social Network. We recommend that you carefully read their terms of use and privacy policies, as well as ensure that you configure your preferences regarding data processing.
Below, we provide the link to the privacy policy of the different Social Networks in which we have a presence, so you can access their privacy policies at all times and configure your profile to ensure your privacy:
Facebook: https://es-es.facebook.com/privacy/policy/?entry_point=facebook_page_footer
LinkedIn: https://es.linkedin.com/legal/privacy-policy
YouTube: https://www.youtube.com/intl/ALL_es/howyoutubeworks/our-commitments/protecting-user-data/
Instagram: https://privacycenter.instagram.com/
TikTok: https://www.tiktok.com/legal/page/eea/new-privacy-policy/es
Pinterest: https://policy.pinterest.com/es/privacy-policy
10. RIGHTS
Interested parties may request more information about the processing of their personal data and exercise at any time and free of charge the rights of access, rectification, and deletion, as well as request the limitation of the processing of their personal data, object to it, request the portability of this data (whenever technically possible), or withdraw the consent given and, where appropriate, not be subject to a decision based solely on automated processing, including profiling.
For this purpose, you can use the forms provided by the organization or send a written request to the postal address or email referenced in the heading. For the appropriate purposes, we inform you that your ID or any other similar document may be requested from you in order to prove your identity, provided that this cannot be done by less intrusive means.
In the event that you feel that your rights regarding the protection of your personal data have been violated, especially when you have not obtained satisfaction in the exercise of your rights, you can file a complaint with the competent Data Protection Control Authority (Spanish Data Protection Agency), through its website www.aepd.es.
In compliance with the provisions of article 21 of Law 34/2002 on Information Society Services and Electronic Commerce, if you do not wish to receive more information about our services, you can unsubscribe.
OPTION 1: by sending an email to contact@hossocer.com, with the subject "UNSUBSCRIBE"
OPTION 2: by clicking on the "Unsubscribe" section of the email.
OPTION 3: Unsubscribe
11. DATA ACCURACY
The interested party guarantees that the data provided are true, accurate, complete, and up-to-date; committing to inform about any changes regarding the data provided, through the channels enabled for this purpose and indicated in point one of this policy. The interested party will be responsible for any direct or indirect damage that may arise as a result of non-compliance with this obligation.
In the event that the user provides third-party data, they declare that they have the consent of the interested parties and undertake to transfer the information contained in this clause to them, exempting the organization from any responsibility arising from the breach of this obligation.
12. MODIFICATIONS AND UPDATES
This privacy policy may be modified/updated based on established legal requirements or in order to adapt said policy to the instructions issued by the Spanish Data Protection Agency or as a result of changes on our website. For this reason, we advise users to visit our Privacy Policy periodically.
If you have any doubts about this policy, you can contact HO SOCCER INTERNATIONAL SL through the forms provided by the organization or by sending a written request to the postal address or email referenced in the heading.
Last review November 9, 2023