PRIVACY POLICY
The objective of this policy is to inform data subjects about the various processing activities carried out by this organization through the website that affect their personal data, in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 and Organic Law 3/2018 of 5 December on the Protection of Personal Data and guarantee of digital rights.
1. IDENTIFICATION AND CONTACT DETAILS OF THE CONTROLLER HO SOCCER INTERNATIONAL SL, residing at AVDA. BENIDORM Nº 13-17 LOCAL 7G (EDIFICIO SAN JUAN) (03550 SANT JOAN D' ALACANT) ALICANTE, with Tax ID (NIF) B53815866, contact telephone number +34 966389944, and email address contact@hosoccer.com
2. PURPOSES OF THE PROCESSING OF YOUR PERSONAL DATA
□ WEBSITE USERS/BROWSERS We will process the personal data provided to: ● Address requests, complaints, and incidents submitted through our contact channels integrated into the website. ● Understand browsing behavior within the website to detect potential cyberattacks on our site. ● Comply with legal obligations directly applicable to us and regulating our activity. ● Protect and exercise our rights or respond to claims of any kind. ● Where applicable, send commercial communications regarding goods or services that make up our business activity and/or news or newsletters related to our sector. Your refusal to provide consent will make it impossible for the entity to send you information. ● Where applicable, manage your participation in contests and promotions carried out by the entity. Your refusal to provide consent will make participation impossible. ● Where applicable, send satisfaction and/or quality surveys. Your refusal to provide consent will make it impossible to evaluate the service provided. ● Manage your registration on the entity's web platform and generate a username and password. Your refusal to provide consent will make registration on the platform impossible.
□ CUSTOMERS In addition to the purposes indicated in the "website users/browsers" section, we will process the personal data provided to: ● Manage the business relationship. ● Manage the provision of services you have contracted. ● Handle procedures related to the shipping and receipt of the purchased product. ● Perform administrative, accounting, and tax management.
3. LEGAL BASIS FOR PROCESSING
□ WEBSITE USERS/BROWSERS ● Based on the consent you have given us to process your data for the indicated purposes. Refusal to provide your personal data will make it impossible to process your data for the mentioned purposes. ● To comply with the legal obligations applicable to us. In this case, the data subject cannot object to the processing of personal data. ● Based on our legitimate interest in protecting our image, business, and track record by preventing attacks on our website. In this case, the data subject cannot object to the processing of personal data, although they may, where appropriate, exercise the rights recognized in the "rights" section of this policy.
□ CUSTOMERS ● Execution of a contract to which you are party or the application of pre-contractual measures. Refusal to provide your personal data will make it impossible to process your data for the mentioned purposes. ● Based on the consent you have given us to process your data for purposes unrelated to the development or execution of the existing contract. Refusal to provide your personal data will make it impossible to process your data for the mentioned purposes. ● To comply with the legal obligations applicable to us. In this case, the data subject cannot object to the processing of personal data. ● Based on our legitimate interest in protecting our image, business, and track record by preventing attacks on our website. In this case, the data subject cannot object to the processing of personal data, although they may, where appropriate, exercise the rights recognized in the "rights" section of this policy.
4. WEBSITE PLUGINS AND TOOLS
● WhatsApp Pop-up The website features a WhatsApp channel to allow communication with customer service. However, please note that our provider applies its own privacy policy; we therefore recommend that you check your settings in the service and read their privacy policy carefully. You can access it by clicking here. ● Chatbot The website features a chatbot channel to communicate with customer service. To start the conversation, we will need you to give us your prior consent. However, please note that our provider applies its own privacy policy; we therefore recommend that you check your settings in the service and read their privacy policy carefully. You can access it by clicking here. ● YouTube Our website uses plugins from the YouTube platform with technology offered by Google. YouTube will only associate your browsing behavior with your personal profile if you are logged into your account. You can prevent this by logging out. We recommend that you carefully read our provider's privacy policy beforehand by clicking here. ● Google Our website uses plugins from the Google and Google Ads platforms with technology offered by Google. It will only associate your browsing behavior with your personal profile if you are logged into your account. You can prevent this by logging out. We recommend that you carefully read our provider's privacy policy beforehand by clicking here: https://policies.google.com/technologies/partner-sites. ● Redsys As part of our services, we use the Redsys payment gateway to process financial transactions and ensure your payments are made securely and efficiently. We recommend that you review Redsys's privacy policy beforehand to understand how they handle your personal information by clicking here.
5. DATA RETENTION PERIODS OR CRITERIA The personal data provided will be kept for the time necessary to fulfill the purposes for which they were initially collected.
Once the data are no longer necessary for the processing in question, they will be kept duly blocked to, where appropriate, make them available to the competent Public Administrations and Bodies, Judges and Courts, or the Public Prosecutor's Office, during the limitation period of the actions that could derive from the relationship maintained with the customer and/or the legally established retention periods.
Data blocking period: ● THE CIVIL CODE. Between 1 and 5 years depending on the case, pursuant to the provisions of Articles 1964.2 and 1968.2 of the aforementioned legal body. ● THE CODE OF COMMERCE. For 6 years, pursuant to Article 30 of the aforementioned legal body. This applies to commercial information (issued and received invoices, receipts, corrective invoices, bank documents, etc.). ● THE GENERAL TAX LAW. For 4 years, pursuant to Articles 66 to 70 of the aforementioned legal body. This applies to information related to tax obligations.
6. AUTOMATED DECISION-MAKING AND PROFILING The website does not make automated decisions or create profiles.
7. RECIPIENTS During the period of processing of your personal data, the organization may transfer your data to the following recipients: ● Judges and Courts. ● State Security Forces and Bodies. ● Other competent public authorities or bodies, when the controller has the legal obligation to provide the personal data. ● Where applicable, to Data Processors providing services to us. ● Banks and Financial Entities. ● Courier companies for the delivery of the purchased product.
8. INTERNATIONAL DATA TRANSFERS The organization does not carry out any International Data Transfers. If it should become necessary to carry out international data transfers in the future, the level of protection of the destination country will be verified and the guarantees required by the regulations will be adopted.
9. SOCIAL NETWORKS With the purpose of involving you in our activity and keeping you informed of our news, we inform you that HO SOCCER INTERNATIONAL SL has created a profile on Social Networks.
All users have the opportunity to join our social networks or groups. However, you must bear in mind that, unless we request your data directly (for example, through marketing actions, contests, promotions, or any other valid method), your data will belong to the corresponding Social Network. Therefore, we recommend that you read their conditions of use and privacy policies carefully, as well as ensure that you configure your preferences regarding data processing.
Below, we detail the links to the privacy policies of the different Social Networks where we have a presence so that you can access them at any time and configure your profile to guarantee your privacy:
Facebook: https://es-es.facebook.com/privacy/policy/?entry_point=facebook_page_footer LinkedIn: https://es.linkedin.com/legal/privacy-policy YouTube: https://www.youtube.com/intl/ALL_es/howyoutubeworks/our-commitments/protecting-user-data/ Instagram: https://privacycenter.instagram.com/ TikTok: https://www.tiktok.com/legal/page/eea/new-privacy-policy/es Pinterest: https://policy.pinterest.com/es/privacy-policy
10. RIGHTS Data subjects may request more information about the processing of their personal data and exercise at any time and free of charge their rights of access, rectification, erasure, restriction of processing, objection, data portability (whenever technically possible), withdrawal of consent, and not to be subject to a decision based solely on automated processing, including profiling.
To do so, you can use the forms provided by the organization, or address a written request to the postal or email address referenced in the heading. For all appropriate purposes, we inform you that you may be asked for your ID card or any other similar document in order to prove your identity, provided that this cannot be done by other less intrusive means.
If you feel your rights have been violated regarding the protection of your personal data, especially when you have not obtained satisfaction in the exercise of your rights, you can file a complaint with the competent Data Protection Control Authority (Spanish Data Protection Agency - AEPD) through its website www.aepd.es.
In compliance with Article 21 of Law 34/2002 on services of the information society and electronic commerce, if you do not wish to receive further information about our services, you can unsubscribe by: OPTION 1: sending an email to contact@hosoccer.com with the subject "UNSUBSCRIBE" (BAJAS) OPTION 2: clicking on the "Unsubscribe" section of the email. OPTION 3: Unsubscribing
11. VERACITY OF THE DATA The data subject guarantees that the data provided are true, accurate, complete, and up to date, committing to report any changes regarding the data provided through the channels enabled for this purpose and indicated in point one of this policy. They will be held responsible for any damage or injury, whether direct or indirect, that could be caused as a result of breach of this obligation.
If the user provides third-party data, they declare that they have the consent of the data subjects and commit to transfer the information contained in this clause to them, exempting the organization from any liability arising from failure to comply with this obligation.
12. AMENDMENTS AND UPDATE This privacy policy may be modified/updated in accordance with established legal requirements or with the purpose of adapting said policy to instructions issued by the Spanish Data Protection Agency, or as a result of changes on our website. For this reason, we advise users to periodically visit our Privacy Policy.
If you have questions about this policy, you can contact HO SOCCER INTERNATIONAL SL through the forms provided by the organization, or write to the postal or email address referenced in the heading.